Studio policy, terms and privacy

Studio policy

These policies apply to every session. By booking a session at All The Smoke Studios, you agree to them.

1. Booking confirmation

   • Independent artists: a 50% deposit secures your booking.
   • Label sessions: no deposit is needed, but the session must be confirmed in writing by the label's A&R or admin team.

2. Cancellations

   Independent artists

   • Cancel at least 48 hours before your session for a full refund of your deposit.
   • Cancel 24 to 48 hours before your session for a 50% refund of your deposit.
   • Cancel less than 24 hours before your session, or don't show up, and your deposit is forfeited.

   Labels

   • Cancel at least 48 hours before the session to avoid a cancellation fee.
   • Cancel 24 to 48 hours before the session and 50% of the booked time is charged.
   • Cancel less than 24 hours before the session, or don't show up, and the full session is charged (minimum of 4 hours).

3. No-shows

   • If you miss a session without telling us, we've held the room, turned away other bookings and still paid our staff.
   • Independent artists forfeit their deposit. Label sessions are billed for the full booked session, with a minimum of 4 hours. For example, a 6-hour label session that doesn't show is billed for all 6 hours.

4. Late arrivals

   • Sessions start at the booked time. If you arrive late, your session still ends at the original time and the full session is charged.

5. Session time

   • Each room's minimum session length is listed with its prices.
   • If a session runs past its end time, every extra hour is billed as a full hour at the room's standard hourly rate. We don't bill half hours.

6. Studio etiquette

   • Treat the studio and its equipment with respect. Any damage to the studio or equipment is charged to the artist.

7. Payment

   • The session balance is due at the start of the session, unless we've agreed on something else in advance.
   • We accept ACH transfers, Zelle, Cash App, Apple Pay and cash.

8. Engineer requests

   • If you request an engineer and they travel to the studio for your session, their rate is still owed, even if the session is cancelled.

9. Session files

   • Independent artists receive their session files once the session is paid in full.
   • Bring an external hard drive for file transfers.
   • We keep session files for 30 days after your session. After that, we can't guarantee they're still available.

10. Rescheduling

    • Reschedule as early as you can to avoid cancellation fees. Rescheduling less than 24 hours before your session counts as a cancellation.

11. Label payment terms

    • Net 30: label invoices are due within 30 days of the invoice date.
    • Late fees: 10% of the invoice total is added for each week a payment is late. One week late adds 10%, two weeks adds 20%, and so on.
    • Payment problems: tell us early and we'll work out an arrangement.

Terms and conditions

Who we are

This website and All The Smoke Studios are operated by Selcouth Sound Solutions LLC, doing business as All The Smoke Studios ("we" or "us"). We offer recording studio time, mixing, mastering, production and lessons. By using this website or booking a service with us, you agree to these terms and to our studio policy.

Booking and payment

Check the details of a session, including the room, length and price, before you book. Once you book and pay your deposit, or a label confirms the session in writing, you have a binding agreement with us for that session.

Prices

Our prices are listed on this website. We can change them at any time and correct any pricing mistakes.

Independent artist pricing

Our listed prices are for independent artists: artists who aren't signed to a major label or one of its subsidiaries, and who don't pay through a purchase order (PO) invoicing system. Major-label artists, their representatives and label staff should email allthesmokestudios@gmail.com or info@brovbacreative.com to book.

Changes to our services

We may change, pause or stop any service or feature, or set limits on it, at any time and without notice. We may also suspend or end your access to our services, including if you break these terms or the law.

Your responsibility

You agree to cover Selcouth Sound Solutions LLC, its staff and its affiliates against any claims, losses or costs, including attorneys' fees, brought by a third party because of your use of this website or our services.

Limits on our liability

As far as the law allows, we, our staff and our affiliates are not liable for any indirect, incidental, special, consequential, punitive or exemplary damages, including lost profits, goodwill, data or other intangible losses, that come from using or being unable to use our services. As far as the law allows, we are also not responsible for errors in this website's content, for personal injury or property damage resulting from your use of our services, or for unauthorized access to our servers or the personal information stored on them.

Changes to these terms

We may update these terms from time to time. If we make a significant change, we'll say so on this page. Using our website or services after a change means you accept the updated terms. If you don't agree, please don't use the website or our services.

Privacy policy

We will never sell your information. This policy explains what we collect, why we collect it and what you can ask us to do with it.

What we collect

• When you request or book a session: your name, phone number and/or email, your session details (room, length, date and time), any promo code you enter and any notes you add.
• When you pay online: payments are handled by our payment provider. We never see or store your full card number.
• When you visit the site: our website host keeps standard server logs, such as IP address, browser type and the pages requested, to keep the site secure and running. We don't use advertising or tracking cookies.

How we use it

• To confirm, manage and remind you about your session.
• To take deposits and payments.
• To see which promo code or partner referred you, so we can credit them.
• To answer your questions and keep the site secure.

Who we share it with

Only the services that help us run bookings, payments, email and this website, and only so they can do that work for us. We also share information if the law requires it. Each of these services has its own privacy policy.

How long we keep it

We keep booking records for as long as we need them for your bookings, our accounting and our legal obligations. Session files are covered in our studio policy.

Your choices

Email allthesmokestudios@gmail.com to see, correct or delete the information we hold about you. If we ever send you news or offers, you can opt out at any time.

Other sites

Links to Google Maps, Instagram and Facebook take you to services with their own privacy policies.

Children

This website isn't meant for children under 13, and we don't knowingly collect their information.

Changes and contact

If we change this policy, we'll update the date at the top of this page. Questions? Email allthesmokestudios@gmail.com or call (201) 201-7909.